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nagged88 is transparent about the data we collect when you open and use your account. This policy sets out what we hold, why we hold it, and the steps you can take to review or correct your records at any time.
When you create an account with us, we collect the details you provide during registration — your name, contact address and the wallet identifier you use for transactions such as Nagad or Upay. We also record session activity: the pages you visit, the account actions you take and the device type you connect from. This data serves two purposes. First, it lets us operate your account correctly, confirm wallet transfers and resolve any dispute you raise through our support channel. Second, it helps us understand how our platform is used so we can improve navigation and account flows over time. We do not sell your personal data to third parties. We do not share your information with advertisers. Where we work with a third-party service — for example, a payment processor handling a Nagad transfer — we share only the data that processor needs to complete the transaction, and we expect them to handle it under equivalent privacy standards. Cookies and browser-side identifiers are used to keep your session active and to remember your language preference; you can adjust cookie settings in your browser at any time. Retention periods apply: account data is held for as long as your account remains active and for a further period as required under applicable rules in eligible regions. If you close your account, you may request that we delete or anonymise your data, subject to any legal hold that applies in your jurisdiction.
Transaction identifiers linked to Nagad transfers are recorded only to process and verify your payment. They are not shared beyond the payment processor.
Upay wallet references are stored against your account to confirm transfers and support any query you raise about a specific transaction.
If you use bKash, the wallet reference is captured at the point of transfer. It is held for transaction verification and is not used for marketing.
Device type, browser session and account activity logs are kept to maintain account security and to help us investigate any issue you report to support.
This policy applies to data we process directly through nagged88 and through the account services connected to it. It does not extend to third-party websites linked from our pages, and it does not override the separate terms that a payment processor or studio provider maintains on their own platforms. Understanding the boundary helps you know which organisation to contact when a question arises. For anything involving your nagged88 account record, come to us. For questions about how an external processor handled a Nagad or Upay transaction on their side, you would need to contact that processor directly. Access to and use of our platform depends on your local law and the eligible regions we serve.
Data collected when you log in, update your profile or change your wallet details falls inside this policy. We control these records and you can request access to them through our support route.
Payment references for Nagad, Upay and bKash transfers are in scope while they sit on our system. Once a transaction is passed to the payment processor, that processor's own privacy terms apply to their copy of the data.
Browsing activity on nagged88 — the pages you open, the game rooms you visit — is covered here. We use this data only for session management and platform improvement, not for targeted advertising.
Studio providers such as CQ9, Habanero, Joker and PG Soft supply game content. Their servers may log your in-game activity under their own policies; this policy does not govern those logs.
You have real, actionable choices about the information we hold. The most direct route is your account settings page, where you can view the contact details and wallet identifiers currently on record. If any detail is wrong — a mistyped phone number, an outdated email address — you can update it there without contacting support. For a fuller view of what data we hold on you, or if you want to request that we delete records after closing your account, the right route is our support channel. Send a written request and we will confirm what we hold and what we can action within the constraints of applicable rules in your eligible region. If you believe we have handled your data incorrectly, you can raise that directly with us as a formal query; we will acknowledge it and follow an internal review process before responding. We aim to handle data requests with the same calm, clear service we apply to account and payment queries.
Open your account settings page to see the personal details and wallet references we currently hold. This is the fastest way to confirm what is on file.
Update an email address, phone number or wallet identifier directly in account settings. Changes take effect immediately on our side.
Contact our support channel in writing if you want a full record of the data we hold or if you believe something is inaccurate and cannot be corrected in settings.
After closing your account, submit a deletion request through support. We will confirm which records can be removed and which must be retained under applicable rules in your region.
If you have a question about how we handle your data, three contact paths are available on nagged88. Each route is visible from the Help section of your account. Choose whichever fits how you prefer to communicate — written records are useful for data queries because they give both sides a clear reference point. Access to support is subject to the eligible regions we serve and your local conditions.
Open the chat widget from the Help section of your account. For a data or privacy question, describe your request clearly so the agent can route it correctly.
Send your data query to the support email address listed in the Help section. Written requests are useful for formal data review or deletion because they create a record both sides can refer back to.
The Help Centre in your account area covers common data and privacy questions. Check there first — many queries about what we store and why are answered with step-by-step account guidance.
Account security and data handling are not an afterthought on our platform. The same care we put into payment verification — confirming a Nagad or Upay transfer before it posts to your wallet — applies to how we store and access account records. Data is held on secured servers, access is restricted to staff with a specific need to see it, and we review our internal processes when incidents or queries surface. Cookies used on nagged88 are functional and session-based; we do not deploy advertising trackers. If you want to understand or change what this policy covers for your account, the support routes above are the right place to start.
Access to your account record is restricted. Password resets, session timeouts and wallet-change confirmations are built into the account flow to reduce unauthorised access.
We use session cookies to keep you logged in and to remember your preferences. We do not use advertising or cross-site tracking cookies. Adjust cookie settings in your browser at any time.
We keep your data while your account is active and for a further period as required under applicable rules in eligible regions. After that, data is deleted or anonymised on a defined schedule.
When this policy changes in a material way, we will notify you through your registered contact method before the change takes effect. Continued use of the account after notice means you have read the updated terms.
Below are the questions we hear most often about data, privacy and account records. If your question is not covered here, the fastest path is the support channel listed in the Help section of your account.
We collect the details you enter during registration — name, contact information and wallet identifiers such as Nagad or Upay references. We also log session activity like pages visited and device type to keep your account secure and running correctly.
We share data only where necessary to complete a service — for example, passing a Nagad or Upay reference to the payment processor handling your transfer. We do not sell your data or share it with advertisers under any circumstances.
Your account settings page shows the personal details and wallet references we have on file. For a complete data record, send a written request through our support channel and we will confirm what we hold, subject to the rules in your eligible region.
Yes. After closing your account, you can submit a deletion request through our support channel. We will confirm which records can be removed and explain if any must be retained under applicable rules in your region for a defined period.
We use session cookies to keep you logged in and to remember your language preference. We do not use advertising trackers or cross-site cookies. You can adjust cookie permissions in your browser settings without losing your account access.
No. CQ9, Habanero, Joker and PG Soft supply game content and may log in-game activity on their own servers under their own privacy terms. Our policy covers only the data we process directly through your nagged88 account on nagged88.